Consumers Get More Information with iTrade Fresh

Consumers Get More Information with iTrade Fresh

April 16, 2018

More Transparency On Produce Available through iTrade Fresh

By Patrick Cavanaugh, Editor

There is more transparency available now in produce sales, according to Dan Reighn, director of grower/shipper sales with iTrade Fresh. He explained how iTrade works with the entire supply chain for produce and perishables, providing scanning information for the customer.

“People know iTrade as a portal between buyers and sellers, so a buyer like Safeway is transacting with a supplier like Dole, ... [and] we handle the purchase order, invoice, advance ship notice for them, but also we extend across the entire supply chain,” Reighn said.

“We're offering full visibility at the very first mile supply chain where a case is either packed in the field or packed in the packing shed, and we can put a PTI traceability sticker or an item traceability sticker on a clamshell of berries and we're able to track that product all the way to the other end of the supply chain,” he explained. “So when a consumer scans the product at the other end, they can learn more about where the product came from, and it's a way for increased consumer engagement.”

The stickers placed on the packaging are for the customer to learn more about the grower and the local communities where the product was grown.

“There is information about the grower, so whether the product is picked in Mexico or South America, there's a lot of growers that do a lot for local communities, and so consumers can learn about giving back and how they support the community,” Reighn said.

Because consumers are voting with their dollar, learning and feeling good about products that they're buying can support the grower who might be providing community services or hospitals or other educational opportunities in Mexico.

“Alerts can also be sent,” Reighn said. “Our system allows us to send alerts out to consumers, so if as a clamshell of berries is part of the food recall, they're able to understand it and follow instructions on what to do. They can call a number, turn the product in and so forth. So it's a way for consumers to feel good about what they're eating and making sure that they're eating safe produce."